Hello community,
I have created a report based on "Procure to Pay sn_customerservice_finance" table for cases in CSM/FSM Configurable Workspace and now I need to create another one where I can see how long some cases have been on Pending state. I have tried with some Metric tables but I don't get any result.
Could you please help to identify which Metric table will be most suitable in my case?
Thank you in advance!
