Report on Variables

[KBoz]

I am trying to create a visualization in the Platform Analytics Workspace that displays data from the RITM (sc_req_item) table including variables.  I am able to add the variable to the field list, but nothing displays on the visualization for those fields.  The fields do have data when I look at the actual RITM, they are not blank.  What am I doing wrong?  Or is this functionality not available yet?

[Uncle Rob]

Pretty sure I've seen this work.  So first thing I'd do is make absolutely positively sure that I've selected hte exact same list of RITMS.   Because not all RITMS will have the same variables.

[KBoz]

Yes, I've filtered the list of RITMs to a specific catalog item and the variables are all listed under that same catalog item.

[Surya-S]

Hi @KBoz 

This article(This article(Adding Variables into List Reports on Platform Analytics Dashboards in ServiceNow - Wor...) should help.

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