Report showing total active records per month

MBarrott
Mega Sage

Is it possible to create a line graph report that simply shows how many records (INC/SCTASK/CHG) were active over the past 3 months?

 

Not opened during those months, but open/active just in general. I'm not feeling a simple way to refine this down to just a 3 month period, broken up per week. 

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @MBarrott ,

 

No, this is not possible, as you have no fixed timestamp. To generate such a report, you need to have performance analytics installed and take snapshots of data. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

8 REPLIES 8

SAI VENKATESH
Tera Sage
Tera Sage

Hi @MBarrott 

 

You can follow the below image to the appropriate visual representation instead of using line chart you can use In Time series "column"

Here you can check count of all types such as incident, catalog task, change created every week clearly. you need to create report on Task table

SAIVENKATESH_0-1731106793200.png

Regards,

Sai Venkatesh

 

AndersBGS
Tera Patron
Tera Patron

Hi @MBarrott ,

 

No, this is not possible, as you have no fixed timestamp. To generate such a report, you need to have performance analytics installed and take snapshots of data. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS - you're right I ended up resolving using PA. 

Hi @MBarrott,

I have similar requirement, can you please let me know how you achieved this, as I'm new to PA.