Reporting on Change and approval groups

Jennifer Nguye2
Tera Contributor

Hi,

I have a customer trying to do a report for an audit for Changes and their approval groups. They are trying to report on Changes where Boot = True, State = Authorize, Planned Start = this year and Approval group does not contain ECAB.

We can't dot-walk from the Change table to approvals and using the approval group table we can't get the change records that does not contain an ECAB approval group.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Both database view and relation list condition will work. For relation list condition, try below.

find_real_file.png

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6 REPLIES 6

Narendra Kota
Mega Sage

Try creating a Database view by joining the change and group approval table, then filter the conditions.

find_real_file.png

Hope this helps.
Mark helpful or correct based on impact.

Thanks.

Thanks for the help! Will be creating the database view

dangrady510
ServiceNow Employee
ServiceNow Employee

Hi Dan, been awhile hope you're doing well. Tried using the related list as one of my first options but weirdly we've never been able to get it to work with Change and Approval table. Related lists works in other cases though.