Role that gives access only in read mode to the reporting and the dashboard (KPI)

[Adil AZ]

- We should share some reports and dashboard with our end-users like a managers, directors, to be able to see and access the these reporting and dashboards, without having a ITIL role, like a stakeholder
- It is a simple reports not developed with the « Performance Analytics » application, and we should give access to our directors to see all the KPI (reports) related to some specific topic, and to see all the details related to the incident and service request items just in READ ONLY mode. The users with this role shouldn't be able to edit any record, but just maybe and only their proper incident and proper service request items.

I've tried this role "business_stakeholder" but i guess it is operational just for the reporting created from the " Performance Analytics " Applicaiton

Thanks in advance for your answer 

Adil

[harun_isakovic]

Maybe creating a reporting ACL on those tables you want the non itil users to see reports on with no roles would do achieve this?

[Adil AZ]

Hi @harun.isakovic 

Yes, non ITIL users shoud acces to my reports and also to my Dashboard.

I want to share with them my Dashbord, they can see the KPI and when clicking to see the details, they will have access to the record just on ready only access

Thank you

[AndersBGS]

Hi Adil,

Please check the product documentation for "publish a report": https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/reporting/task/t_PublishAReport.html

this should resolve your issue, if I understand your query correct. 

If my answer have helped you in achieving your goal, or if it has resolved your issue, please mark it as helpful or/and correct answer.

Best regards 

Anders

[Adil AZ]

Thank you @Anders Skovbjerg 

I guess this "Publish" option can be operational just in the report application, can i use it also from a Dashboard ? 

I've seen also when i publish a report and by using the link generated, i can see the report wihtout a title, is is normal ? 

Thanks in advance. 

Adil
BR