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Schedule Export module Australia verison issue

prakharmahe
Tera Contributor

Hi,


I use Schedule Reports module in Zurich version. Recently our company upgraded it to Australia version, in that a new module is there i.e. Schedule Exports.

First I created 6 visualizations and added them in the scheduled exports at 9 am but what I received is nothing (no attachments) only the subject and body.
what could be the issue.
@

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi  

 

https://youtu.be/UNnSPE2eP4s

 

https://www.servicenow.com/docs/r/now-intelligence/schedule-visn-export-vd.html

 

Did you schedule it by going to the Schedule section in dashboard, or through the Report section?

 

DrAtulGLNG_0-1786009798954.png

 

 

 

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Ankur Bawiskar
Tera Patron

@prakharmahe 

screenshots please

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@prakharmahe 

Remember there are limited type of visualizations which are supported and file type also has some restrictions for each visualization

See if your config has correct details

Schedule the export of data visualizations or dashboards 

AnkurBawiskar_0-1786011415850.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader