scheduled report sending pdf only

Nitin26
Tera Contributor

‎05-20-2022 04:00 AM

HI All,

Recently my instance upgraded to San Diego and now we are getting an issue with scheduled reports as It's sending reports in pdf format instead of excel(.xlsx). If I am am scheduling a new report it's working fine. Please suggest.

Thanks in Advance.

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5 REPLIES 5

suvro
Mega Sage
Mega Sage

‎05-20-2022 04:03 AM

Hi Nitin,

 

You can go to scheduled Jobs and check the concerned scheduled report record and change the format

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Ankur Bawiskar
Tera Patron
Tera Patron

‎05-24-2022 03:48 AM

Hi,

Did you verify after the upgrade somebody updated the scheduled report and changed the format?

What debugging have you done so far?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Deepchand Yadav
Mega Contributor

‎08-14-2022 06:50 AM

It's Same case with me also , and PDF report does not show any data as well. Of we update the type of existing report then also it's not affecting and report still send pdf.
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Arun112
Tera Contributor
In response to Deepchand Yadav

‎03-17-2023 11:06 AM

Hi Deepchand,

It is resolved with Patch 10.  Are you still seeing the table data missing in the pdf report after patch 10?

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