SCIM based provisioning
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08-12-2025 11:17 PM
HI,
I have configured the scim configuration in servicenow and provided the tenant url and secret token to azure team but when they try to test the connection , they are receiving this error - The "System for Cross-Domain Identity Management Credential Validation Unavailable" how to resolve this error. please see the ss below-
Thanks
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08-13-2025 12:23 AM
The error already point to the issue: wrong credentials. Are you sure everything is configured/copy/pasted correctly?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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08-13-2025 12:34 AM
Check whether your credentials are correct. If yes, check if you have whitelisted all Azure AD IPs in SCIM network policy.
https://learn.microsoft.com/en-us/azure/databricks/admin/users-groups/scim/aad
This is from snowflake integration but logic is applicable for ServiceNow integration as well,
Thanks,
Bhuvan