ServiceNow Report for a specific Person and his direct Reports

[Kristoff15]

Hello,

I am looking to create a report to show all tickets assigned to a specific Person and all his direct reports. He and his team belong to different and multiple Assignment Groups. I know I can add a filter to select their names as Assigned To but I dont want to keep updating this report for whenever a person joins his team or leaves. Any suggestions on how I can achieve this?

[AndersBGS · Accepted solution]

Hi @Kristoff15,

Create a report based on the task table with the condition "assigned to.manager is xxx". By doing this, you will always get incidents, problems, changes etc. assigned to persons where he is listed as manager.

f my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[Kristoff15]

This is exactly what I was looking for! Thank you!!!