Share icon is not available in dashboard.

Sherice1
Tera Contributor

Hello All,

 

 I am trying to share dashboard of a user with their group members, but share button is not visible in our instance. Is there any setting we need to do for share icon to get visible. 

 

find_real_file.png

 

Thanks in advance.

1 ACCEPTED SOLUTION

David Stutter
Tera Guru

Do you have an adBlocker installed in your browser?

Try to disable it on ServiceNow.

 

In my case uBlock Origin in Chrome removed the share button in dashboards.

View solution in original post

20 REPLIES 20

You have no acl for dashboards? "pa_dashboards", because my personal developer instance, which I try to keep as OOB as possible, has 25 alone for this table. Are you saying you all don't have any?


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

I thought ACL which restricts us to share. yes we have ACL for dashboards(read,write,create,delete)

Are you able to see the share icon on another dashboard? Can you check?


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

no not in prod and test either. those are in london version. recently we upgraded our dev instance to madrid. I thought it might be upgrade issue. but when i have tested on test and prod its the same(no share icon available)

 

<button title="" ng-if="canShareSelectedDashboard" type="button" tabindex="0" aria-label="Sharing" aria-pressed="true" aria-controls="snLiveRegionInfo" class="btn btn-icon icon-share side-bar-btn sn-tooltip-basic ng-scope state-active" data-panel="shareOptionsSideContent" data-original-title="Sharing"></button>

When inspecting the element, that's the IF statement for when this button would show up.

Can you see if maybe you all have a display Business Rule for the pa_dashboard table?

I mean...I'm nearing the end of what I think could be going on as there's not a way normally I see to disable this across the board unless somehow there's some DOM manipulation going on that someone is doing to forcefully hide that button/element...maybe in a display BR for the dashboard table.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!