How to save filter permanently in Performance Analytics dashboard widget?

KURUBAG
Kilo Contributor

‎03-02-2026 12:29 AM

Hello Everyone,

I need help with Performance Analytics in ServiceNow.

I have applied a filter in Analytics Hub for an indicator:
Company.Country = Europe
(Refer to screenshot attached.)

The filter works correctly inside Analytics Hub, but it is not getting saved when I return to the PA Dashboard widget. Every time I reopen the dashboard, the filter resets and I have to apply it again manually.

I want to know:

  1. How can I save this filter permanently so the dashboard widget always shows data only for Company.Country = Europe?
  2. What are the exact steps or navigation to save this filter either in the Indicator Source, Breakdown Source, or Widget configuration?

Any guidance or step-by-step instructions would be really helpful.

Thank you!

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KURUBAG
Kilo Contributor

‎03-03-2026 12:51 AM

Can Any one help me on this above 

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Dinesh_Now
Tera Guru
In response to KURUBAG

‎03-03-2026 08:38 PM

Hello.

Can u check below post similar to same, if it can help, am not 100% sure, but trying to help u , if below can help on your question.

https://www.servicenow.com/community/performance-analytics-blog/performance-analytics-series-widgets...

To permanently save a filter on a ServiceNow Performance Analytics dashboard widget, add an Interactive Filter widget to the dashboard,
configure it to act on your specific reports, and set it to follow the filter

https://youtu.be/4WLr16JbqJw

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.






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