Share icon is not available in dashboard.

Sherice1 · ‎07-05-2019

Hello All,

I am trying to share dashboard of a user with their group members, but share button is not visible in our instance. Is there any setting we need to do for share icon to get visible.

Thanks in advance.

David Stutter · ‎07-08-2019

Do you have an adBlocker installed in your browser?

Try to disable it on ServiceNow.

In my case uBlock Origin in Chrome removed the share button in dashboards.

View solution in original post

Sherice1 · ‎07-05-2019

I dont think there is business rule existing. we only have the following

Allen Andreas · ‎07-05-2019

That doesn't show anything with pa_dashboard

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Sherice1 · ‎07-08-2019

Hello Allen,

I found these BR's , this morning

Allen Andreas · ‎07-08-2019

Glad you found the solution. As I alluded to many times in my posts above, this was not OOB behavior and come to find out it was an ad blocker? Really?

Please always test with other web browsers or incognito/inPrivate browsing as well in the future.

Please also mark any other post as Helpful. I spent quite a bit of time with you on this over numerous days.

Thank you...

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Oleg · ‎07-05-2019

By default you will be able to share the dashboard, which you created. If it is not so on your instance, then you should examine the value of glide.cms.share_dashboards.role property (see the documentation). If the property is empty (by default), then all users can share their own dashboards. On the other side one can set in glide.cms.share_dashboards.role property comma-separated list of roles that can share their own dashboards. In the case, users which has no such roles will not see share button.

You can read more about Dashboard permissions here.