Sharing Option not visible for REPORT ADMIN

anubhavkapoor76 · ‎08-17-2020

Hi All,

A user created a report on the Platform and Report Admin wants to share that report.

But the sharing and other options are not visible.

Is there any specific reason?

anubhavkapoor76 · ‎08-19-2020

I reproduced this use case with a Out-of-box report "Service Portal KB Article Views" which Report admin was not able to share.

Then i realized that the user also needs a sp_admin access to share this report.

My conclusion: Adding itil role should do the trickfor all platform applications. Exception to it is only Scoped Applications reports ( like HR) which needs specific Aplication level access to Reporting admin.

Hope it all makes sense!!

Cheers!!
Anu

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View solution in original post

Jaspal Singh · ‎08-17-2020

Hi Anubhav,

Ideally it should show up. Can you check if the report was created in specific application scope?

anubhavkapoor76 · ‎08-17-2020

Okay I will check and post the comment here shortly.

Cheers!!
Anu

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anubhavkapoor76 · ‎08-17-2020

Hi Jaspal,

It was created in Global scope.

Cheers!!
Anu

Conect me at LinkedIn

Thomas_Davis · ‎08-17-2020

Can the report_admin see the report in the sys_reports table?