I have been asked to create a dashboard showing all tickets that have been created via the customer portal. However, i cant find any fields to search on for this.
Incidents are easy as there is a source field but Service Requests don't have anything like this, nor do the Requested Items or Catalog Tasks. I have searched online and spent hours fighting AI to try and work out a solution.
Is there any nice easy out of box solution I can use to report on all tickets created via our customer portal? It can't be this hard.
