Simple List in Platform Analytics is missing basic functionality

[Pam Reid1]

Hi there.  wondering if anyone has any ideas or suggestions on simple lists.  Here are three things that are a problem for us with #1 being a showstopper for us to migrate before being forced as this will interrupt a lot of users.

Description: The reporting team has identified an issue with simple lists in Platform Analytics that is a showstopper for the Platform Analytics Migration project. 

1. You cannot export a simple list from the dashboard. In the current reporting module you can right click on a column > export > excel but in Platform Analytics this is not possible. This is the major show stopper for us as many users use this functionality to pull out data and do more analysis on it.
2. View all on the list view will take you out of the dashboard and into a list view but does not keep the original fields from the simple list on the dashboard. This would not be a solution for exporting because the fields would not be correctly showing. There is also no way to page through the data so you have to set the max rows to show at a very high number if you are bringing back active aging tickets. if you show only 100 or 200, and there are more than that, the only way to see the data is to view all, but you lose the columns from the report.
3. When creating your simple list, you can only add one field at a time. In the personalization gear you can use a checkbox to pick fields but when creating it for everyone, you cannot. One at a time is very inefficient and time consuming as many of our users have 15-20 columns in their lists. The default fields that appear when creating are a good start but as soon as you add a field, all of those default values disappear.

Anyone know if any of these are in the works to at least put simple lists to the same behavior as in native reporting?  I am disappointed that simple lists look like they were an after thought and bare bones functionality has been put in making it fairly useless.

[martapenzo · Accepted solution]

Hi @Pam Reid1 ,
Thank you for all the feedback.
We are working in Zurich (safe harbour) to improve the List component that is displayed as part of the Data visualizations and Dashboard.
We expect to improve all the points you mentioned above about (View all/Pagination, Export from the List on dashboard level, Selecting the columns in the configuration itself).
We are working to support also alternative group bys and personalizing the columns and the filtering conditions.

Hope this is giving you good information on the capabilities we are working on.
Thank you

[Victor Ni]

I would like to add two more issues related to the simple list in Platform Analytics

1. it only lists active is true incidents/requests

       we should have an option to list active is true or not incidents/requests

2. dot-walk columns are not listed

      This works with classic reports

Please fix these issues.

[Pam Reid1]

For #1 can you not change the criteria?  What do you mean that it only lists active is true incidents/requests?

 #2 you can dot walk and add columns to the list.  I have added variables that way. 

Could you explain more as i'd like to make sure i'm not missing something in my testing.  Thanks!

[jfishNow]

there are 2 filter settings. you should be able to remove the 'active' filter (which is the 2nd one)