Subscriptions for ITSM, Business Stakeholder, HR, SAM, HAM

Guru6
Tera Contributor

Subscriptions for ITSM, Business Stakeholder, HR, SAM, HAM

  • Created the indicators to get the ITSM, Business Stakeholder Subscriptions using sys_user_has_role table.
  • Found that the Definition ID for HR is DEFN1000205 which we receive the daily count from 'usageanalytics_count.list'. 

https://****.service-now.com/now/nav/ui/classic/params/target/usageanalytics_count_list.do%3Fsysparm_first_row%3D1%26sysparm_query%3DGOTOdefinition_id%253e%253dDEFN1000205%26sysparm_query_encoded%3DGOTOdefinition_id%253e%253dDEFN1000205%26sysparm_view%3D

How to pick the details from here and create a widget to get the details.

  • Similarly for HAM, SAM as well.

Need to get the output as below for ITSM, Business Stakeholder, HR, SAM, HAM. which widgets to be defined? Please advise.

Allotted Subscriptions         Used Subscriptions        Change (in Number).

 

Thanks,

Guru.

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