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Survey trigger now working

AnthonyMull
Tera Contributor

5 hours ago

Hi

I have a survey trigger in my PDI and is randomly firing, but it is not consistent. Can you help me please?

 

AnthonyMull_0-1765144422807.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

4 hours ago

Hi @AnthonyMull 

It shows the interval is 30 days. Are you triggering the survey before that as well?

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Dr. Atul G. - Learn N Grow Together
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Brad Bowman
Kilo Patron
Kilo Patron

4 hours ago

Be aware that the Repeat Interval setting of 30 days means any given user (Opened by in this case) will only receive a survey once every 30 days even if the conditions are met more often than that.  Are you testing with different Opened by users?

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