Tables names that store the data presented in the User Analytics Experience Dashboard reports

[Xhensila]

Hi, does anyone know the tables names that store the data presented in the User Analytics Experience Dashboard reports?

[shloke04 · Accepted solution]

Hi,

I don't think the internal table are exposed to anyone and every time the dashboard is loaded it gets the data from ServiceNow Server itself and then display it.

List of components which get installed as part of this plugin are mentioned below in the ServiceNow doc link and I don't see any tables listed.

https://docs.servicenow.com/bundle/paris-now-intelligence/page/administer/user-exp-analytics/reference/components-installed-user-exp-analytics.html 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Zahi Boussiba]

Hi,

User Experience Analytics data is not stored on the instance. 

The analytics data is stored in a central repository.

Zahi

[Xhensila]

Response from ServiceNow;

User experience analytics data is not stored in the instance and is not accessible by users.

The data is stored in a centralized DB. Only the Dev team has direct access to this DBI.

[shloke04]

Hi @Xhensila 

I have given the same response first on your query. Just want to check if you have marked the correct response as correct here or not?

I do not have any issue in having the other response as correct but since I answer it first so thought of checking it with you.

Regards,

Shloke