Trying to use several charts on one dashboard as filters for the page and it isn't filtering

[kathysienerth]

Hello all

On the new Platform Analytics dashboards, I have several donut charts built on the same table but showing different things from the table.  For instance, one shows the VP responsible for the CIs under his direction, one shows the Director responsible, one shows Maintenance Schedules, and so forth. 
I am trying to replicate the same concept available in the CoreUI dashboards where you can allow a chart to be a filter and also follow any other charts that are acting as filters.  All of the charts are "allowed" to act as a filter (ie they are either pie or donut charts), and I have set each chart to act as a filter under Chart Interaction when configuring.  However, when I select say a specific VP, no other chart on the page filters to the data only for that VP.  Same with any other chart I try to use as a filter.

Has anyone else run into this and if so, have you found a solution or a workaround?

[Mark Manders]

Is it an inline or a technical dashboard?

[kathysienerth]

Mark - that would be helpful information, right?  This is an inline dashboard.  

[Mark Manders]

Indeed, because if it would be a technical dashboard, we had to get into client scripts and such. But I read that you have it working on Zurich and different PAE app versions, so I think this is part of the ongoing development on the PAE stuff. I am understanding more and more why the mandatory migration has been canceled. 
You could try to move your dashboard and visualizations to the PROD instance, from an instance where it's working, but that's probably the only thing you could try (and I am pretty sure it won't work). 

[Bhuvan]

@kathysienerth 

In the Data Visualization component, make sure you selected 'Follow Filters' 

Another setting is under Chart Interaction that defines the behaviour when you click on the segments,

https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/par-for-workspace/concept/dv...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan