Type pkcs12_key_store is NOT supported!: no thrown error

[Anjali1]

Anyone have any idea that why this error comes?

Type pkcs12_key_store is NOT supported!: no thrown error.

Your response will be highly appreciated . 🙂

Thanks in advance !!

[Padmanabam Tiru]

It would be helpful if you can mention some more details where you get this error with some attachments to better understand the issue and debug it.

[Anjali1]

in sys_certificate  whenever we are creating or updating certificate of type as PCKS 12 , it is throwing an above error.

[Padmanabam Tiru]

I think you posted this question in wrong community, this community addresses all queries related to Performance Analytics and reporting application. Please post this question may be in Now Platform community or based on the application in which you are facing this issue.

[hervedehapiot]

If anyone encounters this issue again, it seems there's a known issue PRB1270132 fixed in Madrid version and some Kingston patches related to this.

We just met the issue in London Version Patch 7.

We logged an issue in Hi, seeing no one in the community seemed to know about this.

Turns out the issue is about a certificate type (our code triggered a REST API call not requiring any certificate).

Business Impact: Jira application is hindered by this error and scheduled job cannot process.

Steps to Reproduce: Problem record, PRB1270132, has these documented steps to reproduce: 1. Add a record to sys_certificate with the type PKCS12 Key Store 2. Run this background script var g = new GlideDBKeyStoreFactory(); g.createKeyStore(); 3. Observe in the script background window and logs "SEVERE *** ERROR *** Type pkcs12_key_store is NOT supported!"

In our case, as expected reproducing this triggered the issue.

By deactivating all registered certificates of the given type, the issue did not occur anymore.

Luckily for us, that certificate turned out to be useless. Sorry if that's not your case!