Unable to delete Automated Indicator from Instance

gdas
Kilo Contributor

‎03-31-2017 07:21 AM

Hi Guys,

I want to delete one Indicator Source which is created by me modified by out of the box indicator source.But its nit getting deleted as some of the Indicators are associated with it.Again I tried to delete that Automated Indicator named Number of New Problems : Applications as it is being associated with wrong Indicator source instead of correct one.

I am unable to delete that Indicator as it showing a pop up that this Indicator source cannot be changed as scores are already associated with it.Anyone please let me know how to achieve this.

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2 REPLIES 2

robertmaxwell
Mega Expert

‎03-31-2017 07:25 AM

Go to the scoresheet for that indicator and delete the scores


0 Helpfuls

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

‎03-31-2017 09:55 AM

Check if you have used it in a Formula indicator, if so remove it first, after that check again if you can delete it.