Platform Analytics Dashboards filters not applying for Indicator reports

Chandu Kumar Ba
Tera Contributor

I’m facing an issue where some filters are not applying correctly in a Performance Analytics dashboard.
I'm pulling data from multiple tables (like Work Order Task and Agent Schedule) using automated indicatorsbreakdowns, and finally a formula indicator to calculate percentages.
However, the filters on the dashboard are not working as expected.


Could anyone please help me resolve this issue?

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1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Chandu Kumar Ba ,

 

 please share some screenshot of your configuration, as it then will be much easier to help your.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
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linkedIn: https://www.linkedin.com/in/andersskovbjerg/