Good day all,
I'm working on creating a visualization for a dashboard in Platform Analytics. In this visualization, I'm looking at requesed items opened in the last 60 days for hardware and software purchases. As part of the filtering, I need to include the Item "Not Listed Request" (NLR), since some purchases a requested for items not in our catalog. Our NLR form has a single variable field for the requestor to enter what they are requesting.
In the data visualization edit screen, when I try to add addtional fields to the list, I can see the "Variables" field in the Available columns list, but I am not getting the right arrow option on this field (or other fields) to drill into related fields. My profile is configured with ITIL, Viz_Creator and report_user (amongst many others). What else could I be missing, either with permissions or configurations, that will allow me to expand the columns to locate the fields I'm looking for?
I'm also not sure why, but this posting won't allow me to upload a screenshot.
Thank you in advance!
Jonathan
