url to incident

[Joe78man]

Hello guys.

I've created an external report and would like to be able to link (add a hyperlink) to the given incident. I noted the URL (the address in the web browser) does not include the incident. 

Is there a way to have a link to the ticket (inc or task) that can be either pulled in a report or formulated? if the URL included the incident number it would be as easy as concatenating everything but the incident number + the cell that contains the incident.

Any ideas of how to do something like this?

Thanks,

[Joe78man]

Create a custom field

Before you begin

Role required: admin

Damn, I'm not admin and my corporation won't give admin to almost anyone.

[AlexandreK]

Hi,

Does it works with the new interface : Service Operations Workspace ?

It should like {instance_name}/now/sow/record/incident/INCxxxxx

Regards