PA Historical Job not Collecting Previous Months Data from Report Source

[Mubashira]

I am using report source as data source in the indicator source PA .

The issue is below:

When I declare ‘Resolved on Today’ and if today’s score is 0, it shows 0 for all previous scores.

When I declare ‘Resolved on this Month’ and if this month’s score is 2, it shows 2 for all previous scores.

Since Vancouver release I am facing this issue.

Please provide your assistance inresolving this issue

[AndersBGS]

Hi @Mubashira ,

To help you best possible, please share a snip of your indicator source, automated indicator and PA collection job. By doing this, I will be able to help you further with your question.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Mubashira]

Hi Anders,

Thank you so much for your response. I am trying for the last one month.

I am attaching screenshot below.

[AndersBGS]

Hi @Mubashira 

the javascript condition in your indicator source? What does that refer to and what is the condition behind it? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Mubashira]

I have a script include pulling incidents sys_ids from the task_rel_task table based on conditions.

Pulling those sys_ids in the report using incident table which is sys_is is one of [calling script Include here].

Saving the report as data source and it is fetching data correctly.

Using the report data source in the indicator source.

And all the records are visible in the preview in the indicator source.

The job runs and collects the score which is visible in the job log but analytic hub is not showing prvious months data as you can see in the screen shot of analytic hub.

Please let me know why this is happening what is that I am missing.