Virtual Agent not waiting for ChatGPT response before next step.

[JeffA_55]

I've setup a Virtual Agent Topic that integrates with ChatGPT....nothing new there, right?

It was working fine until I developed a more comprehensive flow for it that now includes decisions with follow up questions.  Now the flow doesn't wait for the bot response before moving on.  I know it getting the info because within my flow I have the option of generating an incident and once you navigate that far in the flow the ChatGPT response is inserted into the incident.

How do I build in a little more time in the response step so that the data will be displayed?

[Abhishek_Thakur]

Hi @JeffA_55 ,

You can configure this kind of bot to create an incident from the ChatGpt response.

You can go through my linked post, where I have demonstrated that how it works.

My LinkedIn post.

Please mark my answer accepted and give the thumbs up, so that it will help other also.

[a41022639]

That's awesome.

[JeffA_55]

Thanks @Abhishek_Thakur but as I mentioned I have it working. 

I need the Agent to wait a little longer for the response to be returned before moving on to the decision point and the follow on questions.

[Shubham47]

I am also facing same issue, its not waiting for response to go to next question, did you find any solution?