Hi,
I have a PA dashboard with several visualization reporting on the Incident and Task (task) tables and currently having 2 filters on it:
- Assignement groups
- Assigned to > Manager
The issue is that visualization either follow none or both filters, and I have a few that only needs to follow one of the two, for example: Unassigned incidents in the assignement group filtered. The assigned to filter breaks it.
If I select Not to follow filters, it means I have to hardcode all queues into the visualization.
Is there a better or other way to achieve what I need without hardcoding the Data sources to keep updating the dashboard backend easy?
My current solution is to make the visualization that needs both filters to use the Task as data source but that creates other issues sometimes since some fields are missing in task (open by etc)
thanks!
