who should be allowed to have content_admin role?

Sue L
Tera Contributor

I want to let my users create imbedded VTBs, but wonder how open I should allow this role?  All ITIL users?  What do others do?

5 REPLIES 5

Sue L
Tera Contributor

Partially why I asked this was to maybe understand what anyone else was doing, if anything... ServiceNow allows users to create their own Dashboards and their own VTB's but takes another permission type to put them in the same place because of the need to make that VTB 'content'. I haven't really used much of this and see there are also seems to be generic content blocks and perhaps that is what I should look further into for endusers?  Will try to play around with this more.  Thanks