Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Why the "insights" in platform analytics dashboard is empty?

Lisa71
Tera Expert

Why the "insights" in platform analytics dashboard is empty? It says "At least one UUID in request should be accessible by the user", however I'm already admin. 

2 REPLIES 2

jeffrubinoff
ServiceNow Employee

Are you sure an insight has been generated? Have you read the Insights documentation about what it is and how it works? https://www.servicenow.com/docs/bundle/yokohama-now-intelligence/page/use/par-for-workspace/concept/...

Prathamesh26
Tera Expert

Hello @Lisa71,

 

Please go through the below link.

Link - https://www.servicenow.com/docs/csh?topicname=proactive-analytics.html&version=latest

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Prathamesh