WOW% should get based on date filter on PA report

jhansi11
Tera Contributor

This should be tabular widget based on all HR cases, specifically showing count of HR cases that met Same Day Resolution.

Col 1 = Current timeframe SDR %
Col 2 = Previous timeframe SDR %
Col 3 = WoW Changed %

Breakdown - date filter
Filter for current timeframe and previous timeframe to be base of the date filter applied to the report. WoW is the % change between the Current and Previous data.

 

I have created a formula indicator and getting this week and previous week adn WOW%.

but it is not dynamically giving the data based in filter.

any suggestions that will be help. 

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