Zurich Patch 3 Upgrade - Dashboard Issues

[Jonathan102]

Hi all,

We have already migrated our core ui dashboards over to Platform Analytic dashboards several releases ago.  During the most recent upgrade to Zurich Patch 3, we had a lot of dashboard issues.  A lot of the core ui dashboards were set back to active and the platform analytic dashboards were disabled.  Has anyone else experienced this issue?

Thanks,

Jonathan 

[kaushal_snow]

@Jonathan102 ,

A lot of customers have reported dashboard issues because ServiceNow is actively migrating from the old core ui dashboards, reports and performance analytics widgets to the new platform analytics experience......and when an instance is upgraded those old dashboards can be re activated, lose layout/visualization settings or not function the same until they are fully migrated to platform analytics....which is expected behavior.....

similar issue reported, check this: https://www.servicenow.com/community/platform-analytics-forum/platform-analytics-after-upgrade-to-zu...

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