Introduction: What is Security Center?
ServiceNow Security Center is your organization’s central hub for managing ServiceNow AI Platform. Designed to simplify and strengthen your security posture, it brings together powerful tools, actionable insights, and streamlined workflows—all in one intuitive dashboard.
Purpose:
- Centralizes security management for administrators and users
- Provides daily automated checks and actionable findings
What's New in the Q4 Store Release?
This release introduces several major enhancements that make security management easier, smarter, and more effective.
1. Access Management Console.
It provides a direct interface for managing access findings and direct access to Access Analyzer. Here, you can evaluate permissions for any user, role, or group—ensuring the right individuals have the appropriate permissions at the right time.
On the overview page, you’ll also find Additional Resources, including links to learning materials and platform security documentation. The “Learn More” button takes you to the Security Center’s Learning Page, where you can explore all security products and resources.
Users can mute findings, resolve them, or click for detailed information—including roles, related tables, fields, and resolution steps. Each finding provides clear instructions for remediation, and users can mark issues as resolved or create security tasks directly from the findings page.
Muted findings are tracked in a dedicated tab, allowing users to revisit and re-open them as needed.
2. Access Findings.
Access Findings are at the heart of proactive security management. The Access Finding Tool runs eight different checks daily on your instance. If a check fails, it creates a finding for review and resolution.
The 8 checks include:
1. External Users with Access to Classified Data
2. Inactive Users with Assigned Roles
3. Users with Direct Role Assignments (Bypassing Groups)
4. Dormant User Account (Hasn’t been used in 100 days)
5. Empty ACLs
6. Access Control on Client callable Script Includes
7. External Users with Access to Classified Data
8. Access Controls on Tables
3. Access Checks.
Access Checks are performed every 24 hours, ensuring your environment is continuously monitored for potential risks. The Access Management Console’s findings feature is reflected on the Security Center main page, making it easy to review and act on access issues.
Value and Benefits for Users
The Security Center Q4 Store Release delivers significant value for users:
- Improved Security: Automated daily checks and actionable findings help organizations stay ahead of threats and maintain compliance.
- Streamlined Workflows: Centralized management and intuitive dashboards reduce complexity, saving time for administrators and users.
- Enhanced User Experience: Direct access to resources, learning materials, and remediation tools empowers users to resolve issues quickly and confidently.
- Proactive Risk Management: Continuous monitoring and clear resolution steps enable teams to address vulnerabilities before they become problems.
Conclusion
The ServiceNow Security Center Q4 Store Release continues to strengthen platform security management. With new features like the Access Management Console, enhanced findings, and streamlined workflows, organizations can expect a more secure, efficient, and user-friendly experience.
Ready to explore the new Security Center? Visit the Learning Page for more resources and get started with the latest features!
