ServiceNow "Start Learning" page keeps refreshing after login, how do I stop this?

Wylie
Giga Contributor

I can't get to "Start Learning" because the page keeps refreshing after I log in. I've tried various cookie settings, inPrivate window, nothing helps. I'm using Edge and I also tried Chrome.

2 REPLIES 2

Nayan ArchX
Tera Guru

Hi,

 

https://www.servicenow.com/community/training-and-certifications/unable-to-login-to-servicenow-learn...

 

https://www.servicenow.com/community/training-and-certifications/now-learning-page-keeps-reloading-h...

 

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

 

Thanks

Nayan Patel

IT ServiceNow Consult, ServiceNow ArchX

If my response has resolved your query, please mark it Helpful by giving it a thumbs up and Accept the Solution

Wylie
Giga Contributor

Hello Nayan, thank you for responding. I've tried 4 different browsers and lots of settings among them, but the only solution was to register again using a different email address. I suspect the rather convoluted auth process is failing and getting itself into an infinite loop (well, that part isn't a guess).  Not a good look for ServiceNow, it's a fundamental issue.