Process Mining Academy #17 - What's new for Process Mining in the Vancouver release

[dangrady510]

In this installment of the Process Mining Academy (formerly Process Optimization) we cover some of the enhancements to ServiceNow's in-platform Process Mining solution in the Vancouver release. New automated findings, Process Map dashboard component, coverage for Strategic Portfolio Management and more.

As of the Vancouver release Process Optimization has been renamed Process Mining.

You can find previous Process Mining Academy (formerly Process Optimization Academy) sessions or register for future sessions here 

Read the "What's new for Process Mining in the Vancouver release" blog post

*There was a question during the session about whether Process Mining for Agile/Scrum was supported.  Those processes are covered under the Process Mining for Strategic Portfolio Management entitlement available in Vancouver. 

Interested in learning more about in-platform process mining check out the FAQ

Be sure to check out the Process Mining Use Case Series

See Process Optimization in action - check out this post which includes a live DEMO

Presentation from the session attached below.