Process Mining Academy #29 - What's new for Process Mining in the Xanadu release

[dangrady510]

In this installment of the Process Mining Academy we review the Process Mining enhancements in the Xanadu release. 

From an overarching product perspective we are focused on accelerating our customers time to value, empowering everyone with Process Mining insights, and providing End to End process visibility.

The enhancements in the Xanadu release align to those themes , We have a brand new Guided Set-up experience for improvement opportunities to help customers take advantage of this powerful but under utilized part of the solution,  some new templates for SLA and Approval anlaysis to streamline the project creation time for these common scenarios, we’ve made improvements to the process mining dashboard widget that can be added to platform analytics dashboards to extend the reach of process mining insights, we’re introducing the concept of views to improve governance and reduce the number of projects needed in an organization.  One of the crown jewels of the release is the addition of clustering for Worknotes help surface more actionable insights. 

We cover each of the enhancements in the presentation and share some live demos.

You can find previous Process Mining Academy sessions or register for future sessions here 

Interested in learning more about in-platform process mining check out the FAQ

Be sure to check out the Process Mining Use Case Series

See Process Mining in action - check out this post which includes a live DEMO

Presentation from the session attached below.

[E Chow]

@dangrady510 The PM evaluation project in Xanadu'd instances is great news. I noticed PDI will still receive 'unable to mine' errors 😞

I also note that the sub production instance with the Evaluation Project will not allow Process Optimisation Admin to review the Process Configuration for the Incident table. Is that intentional? Do we need the ITSM content pack in order to holistically assess the PM Evaluation Project?

[E Chow]

Apologies if this is duplicative but the edit comment is not editing my original comment. Cheers. E

[dangrady510]

@E Chow PDIs are not connected to the machine learning infrastructure used for training models.  So that is expected.  In terms of the evaluation project - the process configuration information is baked in to the evaluation project itself.  It is not expected that someone would edit or adjust it.