Process optimization

[Swetham]

Hi,

I have a couple of questions regarding Process Mining.

1. When the audit attribute is set to TRUE, the table is eligible for mining, i understand. But what about the fields? Should we explicitly mention any fields? or will it take the default fields for audit.

2. What data would be extracted to create models? How about the security layers it passes.

Thanks in advance!

[Swetham]

 Hi @dangrady510,

Any thoughts on the above?

Thanks in advance!

[dangrady510]

Are you good with Chirag's response?

[Swetham]

@dangrady510 ,

I understood the first point but for the security concern,

I did read that "The data is mined via a separate, centralized training server using ServiceNow Predictive Intelligence, within the same data center." which means the data would be stored during the transfer time and would be controlled securely by servicenow?

[chirag_bagdai]

@Swetham 

#1- Audit is enabled at table level so, you don't need to enable the audit at field level. 

#2 - ACLs are enforced before preparing the process mining results so, let's say if you don't have access INC001 then you won't see result for INC001.

Process Mining reads the data from audit table so, please make sure that you have audit logs present in the sys_audit table.