dangrady510
ServiceNow Employee
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‎02-24-2023
10:47 AM
In this installment of the Process Optimization Academy we focus on the enhancements made to Process Optimization in the ServiceNow Utah release. Highlights include project level dashboards, histogram improvements, "Activity of Interest" for more robust finding definitions, enhanced transition filtering criteria, coverage for Field Service Management and more. We use both slides and demonstration to cover the topics.
You can find previous Process Optimization Academy sessions or register for future sessions here
Interested in learning more about in-platform process mining check out the FAQ
Be sure to check out the Process Optimization Use Case Series
See Process Optimization in action - check out this post which includes a live DEMO
Presentation from the session attached below.
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