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In this installment of the Process Mining Academy we review the enhancements for Process Intelligence in the Brazil release. The Process Intelligence MCP Server, Playbook Enhancements, Process Intelligence AI Skills for Everyone, Transition Filter Quick Starters, faster time to first value, Meter-based Governance, Enhanced Project Sharing Controls, Evaluation Project Enhancements, a new Task Mining capability that delivers two outcomes from one recording, and more. Get up to speed with all the enhancements so you’re ready when you upgrade. The session includes detailed descriptions as well as live demonstrations
You can find previous Process Mining Academy sessions or register for future sessions here
You can find the accompanying "What's new for Brazil" blog post here
Here is some additional Process and Task Mining content that you might want to check out next:
- Guide to getting started with Process Mining
- How to use the Process Mining Evaluation Projects
- ServiceNow Otto (Now Assist Skills) for Process and Task Mining
- Process Mining Academy #49: Advanced Transition Filters
- Process Mining Academy #37: Deep dive into Process Configuration records
- Process Mining for Agentic Workflows
- Process Mining Academy: Task Mining
- Process Mining in Minutes series
- Process Mining FAQ
*This document may include forward-looking statements about ServiceNow’s future plans and expectations that involve risks, uncertainties, assumptions, and other factors. Any unreleased features, functionality, or capabilities referenced may not be delivered on time or at all. Customers should make their purchasing decisions based upon services, features, and functions that are currently available
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