APM/TPM - Populating into svc_ci_assoc table
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03-21-2025 03:10 PM
Hi,
Right now the application services are created manually and its relationships are created using the ui action 'Update with changes from CMDB'. This is populating the table svc_ci_assoc.
We need to use TPM and basic need is to populate the svc_ci_assoc and we dont want to go the manual route.
Can we follow the steps as below -
1. Manually Application services are created - It creates in Mapped application service [cmdb_ci_service_discovered]. We dont click on the link to create the relationships entry in svc_ci_assoc table.
2. Convert this Mapped Application service using the UI action to a dynamic Service. Will this create the relationships also as entry in svc_ci_association table?
Or I am missing something which should be done?
I used this Application Services: How to use them? - ServiceNow Community
Want to be sure if my understanding is correct.
Thanks
surya