Assessment Simulator Task 4: Create A Visual Task Board (VTB) From A List - Failed

wer3ball33
Tera Contributor

It is saying "Were you able to add the 3 'On Hold' Incidents to the 'On Hold' Lane"

I'm not sure what I am missing. Could anyone help and get online with me to assist?

 

Populate and arrange the VTB

1.Navigate to your favorited item: My Incidents
2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB.
3.View your VTB and move the 3 On Hold incidents to the On Hold lane.
4.Navigate back to your favorited item: My Incidents
5.Filter out the On Hold incidents.
6.Use the Select All feature to add the remaining incidents to the In Progress lane of your VTB.
 
 
15 REPLIES 15

YazielRodriguez
Giga Contributor

You have to move the 3 incidents (INC0000054, INC0000017, and INC0010005) to On hold lane like this

YazielRodriguez_0-1716220680201.png

 

This is my challenge. I have not been able to pass through.

godefroyd
Giga Contributor

I Have the same issue, I created my VTB but it does not appear in the "Actions on select rows..."

 

Maybe is a mistake in you instance, you should find it in All>Self Service>Incidents>Select the tickets and Actions on row>Add to visual task board

YazielRodriguez_0-1716330547126.png