Assessment Simulator Task 4: Create A Visual Task Board (VTB) From A List - Failed

[wer3ball33]

It is saying "Were you able to add the 3 'On Hold' Incidents to the 'On Hold' Lane"

I'm not sure what I am missing. Could anyone help and get online with me to assist?

Populate and arrange the VTB

1.Navigate to your favorited item: My Incidents

2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB.

3.View your VTB and move the 3 On Hold incidents to the On Hold lane.

4.Navigate back to your favorited item: My Incidents

5.Filter out the On Hold incidents.

6.Use the Select All feature to add the remaining incidents to the In Progress lane of your VTB.

[Otavio_Jordao]

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@wer3ball33 wrote:

It is saying "Were you able to add the 3 'On Hold' Incidents to the 'On Hold' Lane"

I'm not sure what I am missing. Could anyone help and get online with me to assist?

Populate and arrange the VTB

1.Navigate to your favorited item: My Incidents

2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB.

3.View your VTB and move the 3 On Hold incidents to the On Hold lane.

4.Navigate back to your favorited item: My Incidents

5.Filter out the On Hold incidents.

6.Use the Select All feature to add the remaining incidents to the In Progress lane of your VTB.

Hello, to solve it, just take 2 incidents in progress, copy and paste the number into the responsible field on your VTB.

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[RonD]

I completed all thne iiiiiI completed all the tasks and it is taking me more time to authenticate the labs than learning!

[jasmineluu8]

Hi Guys. I hope you all are doing well

I get stuck in this ass as well, but it is a bit different. I have created the Visual Task Board and named My Incidents, as well as add 3 Incident in the On Hold land, and 5 Incidents in In Progress land instead of 7 ones as required. I have check Incidents (Service Desk -> incidents (Total incidents (on hold) are 8 ones). Can how please let me where I am wrong and how to add 7 Incidents as required. Thanks. Have a good day.

[SharanKumbar]

After step 5, follow the steps mentioned in the above screen shot

[MercyH]