script for workflow
John KellyIf Credit Limit RequestSteve TateIf Credit Limit Request Over $5kJoy DesaiIf Credit Limit Request Over $25k
Forum Posts
new features of service Bridge in Vancouver Release
What are the new features of service Bridge in Vancouver Release?
Activating GAI on a PDI or demo instance
Hello community, Apologies if I am posting this in the wrong forum/thread. RE: GAI, does anyone know if we are able to activate GAI in a PDI or Demo instance? Thanks,NN
My Organization wants to just USE RITM and NOT SCTASK
Hi All, I need some suggestions if it is a good practice not use SCTASK and if yes what are the possible issues that can be faced in future ? Reason not to use SCTASK is because end users do not have visibility of their SCTASK on the ESC portal.
I want to edit the Flow Designer help page.
When upgrading from the Quebec version to the Tokyo version, the 'IntegrationHub Spokes' and 'Courses started appearing on the Flow Designer's help page. Since it's not necessary for our needs, we would like to hide it for all users. Is there a way t...
The way to edit buttons in Flow Designer forms
When upgrading from the Quebec version to the Tokyo version, the 'Flow Reporting Setting' button started appearing on the Form Designer screen. Since it is not needed, we would like to hide it for all users. Please provide instructions on how to do t...
Resolved! Upgrading to Vancouver no longer able to select a different Theme in system settings, other optins?
In Toyko you are able to select different themes, which was useful when toggling between QA, DEV, and Production..Does anyone know if there is a way with the new UI upgrading to Vancouver to set themes?Thanks,Michelle
ServiceNow Utha products
I'm looking for a visual overview that illustrates and documents ServiceNow products (landscape) in Utha - and that groups and show dependencies between the various products.
Resolved! Include the Short Description in the subject for emails sent after creating an incident
We have an almost out of the box configuration of Service Now that sends an email to users after an incident is created. Is it possible and how would I edit the subject of that email to include the Short Description from the Incident?
What's the difference between an application and a plugin?
An application is a standalone piece of code, such as an accounting program, that implements a collection of features.A plugin is not standalone. It provides feature enhancements to installed applications. Here's a video about the differences: http...
How much does a plugin cost? Does our ServiceNow subscription include it?
To see if your company has purchased a plugin, or to see if the plugin is included in your company's ServiceNow subscription, talk to your company's onsite ServiceNow system admin. Or, if you’re an admin, see View subscription applications and plugin...
Resolved! Where can I get the newest product portfolio diagram?
Some time ago I found that overview of ServiceNow product portfolio: Meanwhile I think this graphic is outdated and I would like to know where I can find the updated version.
On premise instance requirements
I'm looking for specific requirements (servers, database, application server) that are required to install an on premise ServiceNow application. Unfurtunately I couldn't find it into product documentation.
Teamspace significance
Hi All, We are working on ITBM module in Servicenow and w have read about Teamspace from ServiceNow documents, however we still have some doubts to clarify. Can anyone help us with the same- 1. Can we install Teamspace at later also or is it necessar...
ServiceNow integration with Backup Tools
Hi,I would like to know whether ServiceNow integration is available with following backup tools:1. IBM Tivoli Storage Manager2. Symantec NetbackupIf yes, then what is the integration point and where can I find the relevant documents for the same.Than...
