I have a requirement in ServiceNow to create a security group with specific members, but I'm unfamiliar with the process of creating one. Could you explain how to create a security group and what its purpose is?Additionally, I need to set up a record...
I can't use the App Engine Studio.For resolving this issue, I release my instance then re get a new instance, but the issue was still existed.Would help find the solution.Instance Name:dev241740
Dear Experts,I am working on Exploring EAP as in near future we are planning to use as SAFe will be deprecated.I have few questions1. As we can see there is a mapping available and I migrated the artifacts now the question is SAFe stories as per the...
I am desperate and need to find a way to get this adjusted as its about to upgrade production to the wrong version. I have a ticket in with support, but I doubt ill get a response in time. I also have a secondary change scheduled for 4 hours after fo...
I've been reading through the deployment plan docs in preparation for an initial (Dev) environment that is self-hosted non-cloud infrastructure. In viewing the self-hosted software download page: https://support.servicenow.com/kb?id=kb_article_view&...
The "Waking up instance" status doesn't end on my PDI. Has anyone solved it?
Hello Everyone,We have a requirement in Service Operations Workspace, our client wants to disable the functionality of 'My Work' and remove 'My Work' from the drop-down in the Overview section of the landing page. Adding the image below, Please let m...
Hi, When I launch the personal developer instance, I got this error: "The page you are looking for could not be found" Any idea? Thank you very much. Shannon
Hello everyone,I’m currently working on implementing IT Service Management (ITSM) within ServiceNow for my organization and would love to hear from those who have experience with this process.What are some best practices or key considerations you rec...
Hello All,Please help me in the transition process of Agent Workspace to SOW, I Need to report: Service Desk Interactions,All Active Tasks, Last 10 incidents as in the Agent Workspace landing page to the SOW landing page. Is this possible?
Hello Everyone,We had a requirement to Remove "Personalize Form" from "More Form Option" menu on the Interaction Record of SOW. I've tried to copy the page in UI builder and disable it,but that didn't work. Please help
Hi Everyone, I want to deactivate the existing assignment Groups using from past 6 years whicjh tables we need to cross verify before deactivate that group except Itil (incident , problem , change, knowledge, catalog).Regards,Manikanta. Kota
Hi, I have requested multiple instances. Every instance of mine goes into maintenance and does not active again. Since its PDI, not able to raise a ticket. Can someone help me on this to avoid losing my work in my PDI?
Ran across the below in Xanadu release notes for upgrade from Washington DC here (Combined Service Catalog release notes for upgrades from Washington DC to Xanadu (servicenow.com) Embed catalog items in your third-party websites.In clicking through f...
Hi all, Please provide some support on how to activate the Now Assist Skill Kit.Our business demo instance is up to date (Xanadu), and has all Gen AI plugins updated to the latest versions however I can't see the sn_skill_builder.admin role to added ...
