Hello,I have a catalog item where requester can pick more than 10 roles and for that same number if approval goes to different users and groups. In this case I am trying to add comments to the approval form to let approver know what he is trying to a...
When ever I am trying to promote a incident to major incident using "Promote to Major Incident" UI Action It is showing to fill worknotes as mandatory and then we will have promote buttton there. After clicking on Promote buttton there , I have to ge...
Hi Team , As we have the Login.do page , is it possible to modify the login page as per the requirement , like involving certain pages and color combinations?
I have a choice list in table alm_hardware and when creating a new record, sometimes it shows a value (which is an integer) instead of the Label for a particular choice, and sometimes the same Choice does not show up at all. I have tried to create th...
I need to create a UI action button next to flag article button for downloading the knowledge article in csv format.
I am making an app which includes servicenow's SIR feature, there were some fields which are not there in SIR table but as per the development demands those fields should be visible in the SIR form for which I have made UI formatter and UI macro whic...
ServiceNOW uses MariaDB but what is the version number?
Version:Washington DC Please tell me how to achieve the following.・How to disable "Learn how to move to Platform Analytics Experience" in dashboard
Hi Guys, I have requirement where if the sender email address is test@test.com and if that's being forwarded to forwared@test.com and the subject line is "Fw: GL Workbench New Extract Refresh Failed" then create p2 incident. can you please guide!T...
Hello,I wanted to know that what is the pricing model of servicenow for production instance?I searched a lot but didn't found my answer so I'm here. Some threads says that I have to contact to servicenow.Please let me know latest price model of servi...
Is there any product/solution/module available on ServiceNow which deals with Device Care management ? Device Care management is concerned about returning the device that is purchased, trade in for new one, care for damaged devices, warranty , basic...
Hi Community, when i try to train the OOB solutions with small modifications, it was getting failed. i found a KB article which is a common error in predictive intelligence but its not useful can someone please help me on this.
i am facing an issue to update and train the solutions from the Predictive intelligence from the Classification and similarity solutions.even though the solutions are Out of the Box when i try to update and train is failing. please refer the below im...
This task validation is dependent on validating task 2. If you did not complete the “Favorite a Filtered List” activity, you will not be able to complete this activity.Create a VTB1. Create a new freeform visual task board.2. Name the board My Incide...
Hello, I am getting attached error while accessing one of modules in Service Portal Advanced On Demand. I raised a case in nowlearning. But no response. Please help if anyone have idea about this.
