REST Message

After defining a REST message, a default GET method is created. In this GET method, while giving HTTP Query Parameters, the variable substitutions are not generating automatically.

Remove Some Recipients from "TO" field and paste it in "BCC" field in the Email notifications

I am trying to achieve a requirement to Remove the some recipients from "TO" fields in Email notifications. how to achieve this using the MAIL Script in the EMail notification .

How to cancel a story that will not move from 'approval requested' state?

Incident task

Hi , I have a requirement .... Incident should be auto resolved when all the incident tasks are closed complete using Business rule.Please give the complete process and explanation,  Thank You! 

Incident Not allowed to Close

Hi I have a requirement ... Incident should not be allowed to resolve if there are any incident tasks in an open state ,and it show through an alert "Please close incident tasks before resolving the incident". Using Script make it possible and explai...

Rerunning comparisons post upgrade

Hello While upgrading our instance to Washington, we realized that we neglected to upgrade several plugins that we have attached on our instance.  As a result, we are getting quite a few upgrade conflicts compared to when we were deploying in our pre...

Employee Center Customizing

Hi ,My requirement is " In ESC >My profile - Add Related Link for My Direct Reports which should include User Id , Name, Employee Type , Title , Start Date, Term date ... Kindly provide the solution with complete steps..Awaiting for the solution!!!!

Veona Beauty Cream Nobody Tell your Reviews!

These products are designed to promote youth and improve skin brightness. Its distinctive blend eliminates gastrointestinal symptoms, including age spots, dry skin, fine lines, and wrinkles. In this way, Veona SkinCare helps to keep the skin smooth, ...

Upgrade from Utah to Washington

I am preparing for an upgrade from Utah to Washington.  From the ServiceNow Impact portal, I am able to find a list of subscriptions that we have purchased, however the names of the subscriptions do not match with the product list on the combined pro...

Change date format in field mapping using source script

Hi I got a requirement for importing data from jdbc source where i need to import data and the date format is 02/22/2022 , but in service now field mapping there is no format present for it . I need to use Source script and make it happen so i wont g...

Can we install RPA Plugin on PDI?

Can we install RPA Hub Application ( sn_rpa_fdn ) on PDI? I tried it apporx last month and it was working but not working since last week.Any one knows this is temporary problem or now we can not install RPA hub on PDI? We can install it on RPA Plugi...

Resolving tickets publicly

Hello,  I am wondering if there is a functionality in ServiceNow to make a request/ticket public and have only our support team reply to that request, but the request and answer to be searchable (same as knowledge base article).  There are plentu exa...

Developer instance for washington Release

Is the developer instance available for exploring the features in the Washington release? I have only been able to find developer instances for the Vancouver, Tokyo, and Utah releases. Does anyone know when the Washington developer instance will be a...