Can we leverage Task intelligence for Security Incident Response?

Hello, I recently stumbled upon Task Intelligence product. Task intelligence, as per the document is available for ITSM and CSM. Though I believe an ML solution that learns about the tasks and helps agents work on them can be implemented for a lot mo...

Test Management 2.0 - How to associated defect to failed test case

Hi , How we can raise defect from failed test case in test management 2.0 . Version Used - Utah  Thank you 

Using criteria

  As a manager transitioning out of the company with pending approvals, I need a method for pending approvals to be automatically re-routed to a logical resource who can approve the workflows and continue business operations.   Create custom workflow...

Approval - Condition

How to use this condition for approval for catalog item? Take 5 Car Wash - D Manager &  positions no longer qualify for an American card

I don't have Flash SMB Connect Offer Product Offering Demo Lab Data in OMT Course (Vancouver)

LAB1743-K23 Building complex order fulfillment workflows with Order Management P.56. From the list, select the PRDOF Number next to the ‘Flash SMB Connect Offer’ (Display Name column) I don't see that record in my lab instance. Please help

approver field empty while creating a record in syapproval_approver table through rest api

Hi All, Kindly help me on below issue .when i try to create a record through rest api(table api) in syapproval_approver table , approver field getting empty everytime , kindly let me know if any issue on this i tried in client dev and OOB new instanc...

【パスワードリセット】2回目以降のパスワードリセットが出来ない

本件についてご確認をお願いします。 AzureADにおけるユーザーのパスワードリセットをしたくServiceNowにて検証しております。 条件として以下を設定しております。・User (sys_user) テーブルの User ID と Azure AD ユーザーの表示名が一致・User (sys_user) テーブルの Email とAzure AD ユーザーのユーザープリンシパル名が一致 認証方式として「Security Questions Verification Type」を採用。 Pa...

User Criteria

  How to add Available forFT Employee Above Shop (add Brand Names)Not available for  DBSS: 037FI85YLUYH T5: 037U8RHHNNAO AGN: 0377ES7H8AMM

Conditions

Tell about this condition How to doApprovers (Users or Groups)ConditionsManager Take 5 Car Wash - District Manager & Maintenance Tech positions no longer qualify for an Amex card

Vendor Management Workspace

Hi Product Experts,Can anyone guide me from where I can get the Started Stories For Vendor Management Workspace.I didn't find any on ASSETS page, This what currently showing 

How to get through that below table

what is alternative of this.change.update() function in script include update function in ServiceNow

- I have Business rule  after insert update in that BR one script include update function is called in that function i have written this.change.update().- What is Alternative of this.change.update() 

SLA

How to add SLA?Catalog TasksTasks can be sequential (one after the other), parallel (all at once), or a combination of the two. Enter the same Order number for parallel tasks.Use Conditions to define when a task should be included or excluded. E.g. “...