I have a requirement where whenever additional comments are added, script include will send those comments to third party. Is there any identifier on case through I can identify if any additional comment so that BR which calls the script include can ...
Hi everyone,I’m curious about the different tools people use when implementing IT Service Management (ITSM) solutions. Specifically, I’d like to know:Do you primarily use ServiceNow for ITSM tasks, including its Service Portfolio Management (SPM) cap...
<p><span>Hello Community,</span></p><p><span>there is a catalog item, I hava four variables in it, and they use the same onChange() in <em>catalog client script</em>,</span></p><p>( The same code is used in each of the <span><em>catalog client s...
What does new Digital Product release has to offer with Xanadu release? How does digital product release compare to release management 2.0?
Hi, anyone who have found release notes for Xanadu that are divided into product families? The release notes I found I need to click into one and every product/feature to see if there are any changes. Most of them seems to not have any changes includ...
Hi, Wondering correct model category to use for portable MFA device - something like this Yubico Authenticator App for Desktop and Mobile | Yubico What approach are others using for this sort of thing - recording / tracking separately or I supposed c...
I am interested in talking to anyone who has implemented the Employee News feature in their ServiceNow knowledge portal? We have some interest from our communications team to explore using this feature and I am keen to talk to someone using it to see...
Hello, I haven't been on the Nowplatform for 9 months now. I'm due to take the CSA Exam in November and was wondering what release is the most recent csa exam based on. Where can I find the ebook for that and other resources to prepare as well. Thank...
Could you please guide me on where to change the settings in the admin panel so that users who have self-registered receive their login details via SMS instead of email? I'm looking for the specific location or steps needed to configure this option.
I'm looking to change the login process for my users so that they can use their phone numbers instead of email addresses as their username. What steps should I take to implement this change? Any guidance or resources would be greatly appreciated!
Hi all, I am stuck while completing Performance Analytics (PA) Simulator - Micro Certification - Task Modify and Share the Incident Management Dashboard
Is anyone experiencing the same? In my organization we are expiring development and QA instances are not reachable. This site can’t be reachedThe webpage at https://qa.service-now.com/ might be temporarily down or it may have moved permanently to a...
Hello, We are new to ServiceNow and trying to set up an Ownership Group in KM. We have created an email DL for this group, but we can't get it to work. Can anyone tell me what data format is this field expecting? Or will email notification go to...
Hi guys , Been working on the requirement , I have created the catalog item 'natural card' , where I have one field 'Will the employee have significant travel ?" yes/no and 'requested for' field.if the option is selected 'no' first , it should go as...
