Include into email body chart and data labels
Dears, as requested by client, he would like to have from Servicenow an email with a pie chart and related data labels, refer to preview belowAny idea on how to implement it?
Forum Posts
How to Setup 'Link to Major incident' UI action visible in Service Operation Workspace?
How to Setup 'Link to Major incident' UI action visible in Service Operation Workspace?
Resolved! How to get the date value in client script
Hi i have a oob date field opened_at when I use below code in onchange client script (onchange of preliminary action date field). var openedDate = new Date(getDateFromFormat(g_form.getValue('opened_at'), g_user_date_time_format));alert (openedDate...
Related to Incident Form "Related Seach Results"
Hello Everyone, We have OOB "Related Search Result" on incident form which shows the link of Catalog item and KB article based on short description field. Now When you click on the link of Kb article the pop-up window gets open and you will see the "...
Instance upgrade process
Hi All,We are planning to upgrade our instance from Utah to Vancouver and as part of this, following are the tasksComplete clone.cancel any scheduled clonesread release notesIn production go to plugins, notifications (apps Available for install and a...
Getting error in Virtual Agent "Syntax Error or Access Rule Violation detected by database..."
We want to implement Virtual Agent but we are getting "Syntax Error or Access Rule Violation detected by database((conn=431755) Table 'xxxxx_1.Task' doesn't exist" this happens when trying to type and search in Virtual agent and AI Search flow will ...
Any Alternative for getDateFromFormat to use in Service Operation Workspace ?
Hi , i have a requirement to to check if the selected date field in (check_date) is less than Opened date and greater than today , I need to show an error message..It's working as expected in the Backend view but in the Service operation workspace, I...
Washinton DC Patch 4 Hot Fix 1 affected by CVE-2024-4879, CVE-2024-5178, and CVE-2024-5217
Hi Team, I need clarification on the CVE-2024-4879, CVE-2024-5178, and CVE-2024-5217.i'm on Washinton DC Patch 4 Hot Fix 1, do I need to worry about the vulnerability?
Approval field value is not changing in the list view in RITM module
Hi Recently we have found one Issue in RITM,Wen you will see the, approved field in List form in RITM, the value is requested and the RITM state is showing Closed/Complete. I have verified in my PDI that it's working fine.
CIM / Idea Portal Page & Wigets
What are these widget names and how do you get them in your portal? The search feature, the rating/upvote etc.
Make close case button Visiable when Case is Resolved
I have a requirement where close case button needs to be visible when case is in resolved state. There is out of box code "sn_state_flow.StateFlowFilter()).match(current, flow_id, type, true)" which is returning the value which decides close button v...
ServiceNow administrator Learning path
I am trying to be an administrator but I'm getting confused on what course I should be taking.
Workspace Document Viewer
@Ashley Snyder@Servicenow_1 @ Jasmine Haywood@jeffrubinoff Hello Actually, Unable to retrieve dynamic values in the Document Display component in UI Builder i won't to ensure attachments open in the same sidebar view.i have to introduce the preview b...
How service now users are associated with multiple customer company
I need to implement service now solution where service provider company supports various business units like finance ,Retail , Entertainment they have different business process for each unit. There is scenario where a support group provide service ...