Intelligent Document Processing by Vue.ai leverages AI with programmable automation. And what can you do with it?Convert data from semi-structured and unstructured documents into usable, structured formats.Enable faster and more accurate processing ...
Hi guys, i have a table with cost and qty that changed every time, for example: Cost 179 and qty 2 or 3 (it can be any number) i want to make a report with bar chart for total cost, how can i make it? thanks for advance!
We have a requirement for our clients specific to Quality Management scope for marking down quality parameters for L1 Service Desk and L2 support based on the overall voice channel interaction. There is no specific OOTB solution available on Service...
How the SLA will work, and what are the different policies are there for creating the new SLA? If the task is already present and the SLA is created after that, then how it will work? It will be attached to the previous tasks?
unable to release my PDI to get downgraded version of pdi
So we are exploring Service Now as a mobile solution to replace our current clunky mobile app. The issue is all our techs have windows tablets. I didn't see a windows app in the store so was hoping what the best solution would be. Would like to avoid...
Hello Team,For UI Action - Create Story I have this existing query - (current.incident_state != IncidentState.CLOSED || current.incident_state != IncidentState.CANCELED || current.incident_state != IncidentState.RESOLVED) && (current.u_story.nil() B...
How can you get a better licensing cost for us not optimizing licensing but better licensing cost?
What kind of permission should we give you so that you can go out and analyze the license? What are the things about the customer we should know for detailed analysis of license for their needs.
Hi team,How or where can I check if the following plugins have a cost in my production instance? Service porfolio management.Service Portfolio Management PremiumService Portfolio Management Taxonomy Content Pack.Service Portfolio Management Foundatio...
Hi all!In the service portal, after creating an incident record, upon opening the incident, the 'Description' field displays HTML tags such as <p>**ABC**</p>. How can these HTML tags be avoided in the description field? Find the attached
How to Create custom workflow to re-route tickets assigned to users with Alumini status & send notifications to manager who is inheriting the approval.
Hello ! I have an SLA flow ready, now I need to create an SLA that will check the following notification for me: I would like to know please how I create an SLA and how I fill in the fields and the data is - that the notification is sent to assignh t...
Hello, how do I make a notification under the following conditions:Alert - SLA almost breached 75% sent to- a care providerWhen was it sent-SLA reached 75% of the continuation specified in the SLA definitionI would appreciate help on how to do the no...
Can someone help me out with this?I have multiple checkboxes which are mandatory...when i make this as true still its not changing the start color from red to black...what would be the reason for this?
