Resolved! ServiceNow Administration Fundamentals Washington
Is the ServiceNow Administration Fundamentals on demand course for Washington released yet?
Forum Posts
Resolved! Inquiry about Adding Third-Party Widgets to Service Portal
Dear ServiceNow Community,I hope this message finds you well. I have a question regarding the addition of third-party widgets to the Service Portal in our ServiceNow instance.We would like to add a specific third-party widget to our Service Portal to...
Unauthorized change request
Hi team,I have a requirement whenever we modify the parameters of configuration item, then we have to create an unauthorized change request. Right now we configured to only one class type of servers but in future we will include for some types of cla...
Unauthorized change request
Hi team,I have a requirement whenever we modify the parameters of configuration item, then we have to create an unauthorized change request. Right now we configured to only one class type of servers but in future we will include for some types of cla...
In the servicenow portal need to add action button
In the ServiceNow end-user portal when we open any open incident we need to have an action button. how to add that in new servicenow end user portal same as below.
Do we have Xmatters for any other module ServiceNow?
Hi Team, Our client is looking for XMatters for security incident response module. We could see that it is available for only ITSM module. Is there is any idea to launch the Xmatters for other modules in ServiceNow especially for SIR?
How do i update the sprint default duration from 14 to 21
I need Help to do this all the process havent helped me
Cannot access to my ondemand-course "Discovery fundamentals on demand"
The content on this page could not be loaded.Please make sure you have the proper permissions, or try again later. When I click the link, i can't finish my lessons.
Best Practices for Forum sn_community
Hi, I have been tasked with making changes to our customer community which is hosted on ServiceNow forums. I am wondering if there are any customer stories or best practices that can help me on this journey. I was unable to find ones related to comm...
Performance Analytics (PA) Simulator - Micro Certification
I am stuck in the below task of Performance Analytics (PA) Simulator - Micro Certification, and not sure how to change the Run As activity, can someone help Daily Collection ActivationNavigate to the list of Performance Analytics data collection jobs...
Will assessments/questionnaires support multiple user responders
I have a roadmap or product feature question: Will assessments/questionnaires natively support multiple user responders any time in the near future? We have use cases where we want the same assessment instance needs to be shared with a defined list o...
dashboard and reports
I want a dashboard on snow that shows response time of our agents when a ticket is assigned to a specific assignment group. I would need how fast each group member reacts on each incidents, like ticket created 1am, group member adds comment at 2am, h...
HRSD
HRSD New gen Generative AI Adoptions and and key trends at par with ServiceNow and Other key ERP like( SAP, Oracle and Workday) how we are faster and better ??
Is there any backend identifier on case to identify if work notes are added or additional comments
I have a requirement where whenever additional comments are added, script include will send those comments to third party. Is there any identifier on case through I can identify if any additional comment so that BR which calls the script include can ...
Tools for Implementing ITSM - ServiceNow, JIRA, Asana, or Something Else?
Hi everyone,I’m curious about the different tools people use when implementing IT Service Management (ITSM) solutions. Specifically, I’d like to know:Do you primarily use ServiceNow for ITSM tasks, including its Service Portfolio Management (SPM) cap...