ServiceNow CSA and CAD exam
Hey Everyone !!I have one question..Can you tell me what is the last date for give CSA and CAD exam in Vancouver release?
Forum Posts
How to make a set of fields collapsible
Hello, We have a set of variable set fields shown all the forms at the top. Though this is essential, we would like to make these set of fields collapsible to save space on forms, user can open the section if they would like to make changes. Is it po...
How to optimize the the query on related list?
How we can optimize the below the query on related list?Here,Parent = problemCurrent = incident(function refineQuery(current, parent) { current.addEncodedQuery('problem_id='+parent.getUniqueValue()+'^NQparent_incident.problem_id='+parent.getUniqueVa...
Resolved! How to report on closed incidents subsequently updated
Hello - wondering if anyone knows how to make a report that will show closed incidents subsequently updatedI can make a report showing incidents closed within say last 30 days with columns for both closed date & last updated date ... but how to narr...
Learning Plan Question
I signed up for Servicenow.com. I accidentally signed up for citizen developer instead of the first developer plan and I am not able to go back in and change my plan. Could someone please walk me through it. I have very little tech experience.
How we can edit Mobile portal MESP theme (sp_theme)
Hi Teamneed help on Mobile mesp theme update, currently its showing can not be edited due to protection policy. I need to update it to change color of Mobile portal view for button/links/favorite icons which are mostly coming as green. Thanks in adva...
Related knowledge articles are not showing in service portal
Hello Community,We have catalog item in our Service portal and according to value in Service offering field, the related knowledge articles used to show up but they are not anymore. What can be the root cause please?I guess someone could have made so...
Breakdown source not selectable
Hi, team!I'm doing a CAD exercise-Create a Breakdown by Requested for.( https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer/app_store_learnv2_reportanalytics_utah_exercise_breakdowns ) When I create a ...
Requester view for On-Call schedules
I have people with a Requester license (stakeholder, no itil role) that are in on-call rosters / shift schedules. Is there a way to enable them to view on-call schedules? The minimum role seems to be rota_manager and that has the itil role assigned. ...
Validation on catalog variable
Hi team, I have requirement like '-' is mandatory in one of my variable called "Ticket id' similar to the format like 0000-000 written onchange script but its working for false condition when am giving the favorable condition its still showing as err...
Servicenow
Can anyone help me with this code , Below i attached 2 files .So if i select the date for example from 02-01-2024(effective date) to 12-01-2024(effective date) so in the end point its triggering with same year but with diff date and month , can anyon...
Certicificate at risk
Trust ya all good. I recently passed my CSA in December 2023, and this Jan I got an email that I need to pass a delta exam to avoid losing my Certification. How possible is this folks? I went to my eLearning page, but there was no alert as to that an...
implement ui action on change request
Hi Team, I want to have implementation button visible on change request when my approval flow restart. can anyone help me on this?thank you.
Question about Word Cloud (Text Analytics) widgets
Hello all, Does anyone know if by having 2 Word Cloud widgets (with different facts table) on the same tab causes issue ?If yes, how we could solve this problem? Right now I have 2 Word Cloud widgets on a Dashboard tab and when I choose to go to the ...
Tool act similar to Service Desk agent
Do we have a tool can be replacing with the service desk agent ?
