Clarification on Free CIS – Data Foundations (CMDB & CSDM) Certification Eligibility
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3 weeks ago
Hello ServiceNow Community,
I would like to clarify the current eligibility for the Certified Implementation Specialist – Data Foundations (CMDB & CSDM) (CIS-DF) certification.
In my ServiceNow University account, the exam is displayed with a $0 registration fee. Could someone please confirm whether the first exam attempt is currently free?
If it is free, could you also confirm:
Is this offer available to all candidates or only to eligible certification holders?
Until what date can I register for the free exam?
After registering, how long do I have to schedule and complete the exam?
Thank you for your time and support.
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3 weeks ago
Hi @23JR1A05D5
According to this article if your certifications such as ITSM, SAM, ITOM, SIR, Service Mapping, Discovery and VR, are at risk due to not clearing CIS-DF then CIS-DF is free attempt till 31/12/26.
Meaning if you hold these above-mentioned certificates, then you have free attempt at CIS-DF till end of this year
Go through this official ServiceNow article:
Check Community article by @Mark Roethof highlighting the same
CIS - Data Foundations exam first attempt free unt... - ServiceNow Community
All The Best
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3 weeks ago
escalations.
Free Exam Registration Offer
Candidates who hold one or more of the seven IT CIS certifications above are eligible to take the CIS – DF (CMDB and CSDM) exam at no cost, if they register on or before December 31, 2026. After registering, candidates have 90 days to schedule and complete the exam. This offer applies to first attempts only.
If a candidate has not earned the CIS-DF certification by 12/31/26, their existing implementation specialist certification(s) within ITAM, ITOM, ITSM, etc. will expire - even if they have a CIS-DF exam scheduled in 2027.
No exceptions or complimentary exam attempts will be granted after December 31, 2026.
Previously Purchased Exam Attempt Exchange
Candidates who had previously purchased a CIS – DF exam attempt were eligible to submit a ServiceNow University case (after December 10, 2025) to exchange it for a free attempt on a different certification exam. This offer ends 12/31/2026.
