Do we have Xmatters for any other module ServiceNow?

[Venkatesh4]

Hi Team,

Our client is looking for XMatters for security incident response module. We could see that it is available for only ITSM module. 

Is there is any idea to launch the Xmatters for other modules in ServiceNow especially for SIR?

[Mark Manders]

I have seen it used for different modules, so you can set it up for other tables/modules/functionality as well. 

[Venkatesh4]

Hi @Mark Manders 

Thanks for your response.

Can you please share any docs or steps how the xMatters plugin can be configured to work for other modules?

Thanks