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Do we have Xmatters for any other module ServiceNow?

Not applicable

Hi Team,

 

Our client is looking for XMatters for security incident response module. We could see that it is available for only ITSM module. 

Is there is any idea to launch the Xmatters for other modules in ServiceNow especially for SIR?

2 REPLIES 2

Mark Manders
Giga Patron

I have seen it used for different modules, so you can set it up for other tables/modules/functionality as well. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Not applicable

Hi @Mark Manders 

 

Thanks for your response.

 

Can you please share any docs or steps how the xMatters plugin can be configured to work for other modules?

 

Thanks