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grouping catalog items

allan0525
Tera Contributor

My customer wants approximately 60 catalog items to be created.  Is there a way to group them like in the Classic View?  Example:  If I select Network, then all catalog items associated with Network will appear.  Understand that Network might not be a term in the name of the catalog item so searching may not find the catalog item I want.

4 REPLIES 4

Jennifer Metz
Tera Guru

Hello @allan0525,

 

Can you show a screenshot or provide more detail where you want it to group at?

 

Jennifer Metz
Technical Lead | Infosys

Ankur Bawiskar
Tera Patron

@allan0525 
Categories organize service catalog items into logical groups

check this

Service catalog categories 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

AndersBGS
Tera Patron

Hi  @allan0525 ,

 

But what is the customer requirement according to the grupping?and Why?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

allan0525
Tera Contributor

Sorry for the late reply as I did not see this.  We have everything worked out.  Thank you for your support.