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a week ago
I have requirement that, when the employee save the catalog form via 'save as draft' button, it must go to manager for review and the manager must submit the RITM after the review. But, when i configure the 'hide save as draft' check box in the catalog form and left it uncheck, its not showing up in the service portal. is it problem with the widget or the zurich version which im using?
is there any way to solve this issue?
Solved! Go to Solution.
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a week ago
this involves heavy customization and is not available as out of the box feature
If you still want to do then check this link where I shared a hack/workaround and you need to enhance it further
Can two user update the two different variable set simoulteniously before submit the request
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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a week ago
this involves heavy customization and is not available as out of the box feature
If you still want to do then check this link where I shared a hack/workaround and you need to enhance it further
Can two user update the two different variable set simoulteniously before submit the request
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
