remove group from form

WeighedBrass95
Kilo Explorer

Hi all,

 

I am relatively new to my role and still learning ServiceNow. I am wanting to remove Startegy and Data reporting from the assignment group dropdown. It is not able to be removed manually because it is being seen in form builder through sys_user_group pointer. 

 

Please help!

3 REPLIES 3

Rafael Batistot
Kilo Patron

Hi @WeighedBrass95 

 

See if this might help you

 

https://www.servicenow.com/community/developer-forum/one-of-the-group-shouldn-t-be-visible-for-loggi...

Basically, you need to use a reference qualifier in the field of group, it’s because this field is a reference type, no choice one 

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Tanushree Maiti
Kilo Patron

Hi  @WeighedBrass95 ,

 

It seems your assignment group is choice field. 

Navigate to System Definition ->Dictionary

Search Dictionary entries to get your assignment group

Table : <Your table name>

Type : Choice

Column name :  < add you field name>

sample screen shot:

Screenshot 2026-04-18 091808.png

Then go to choice list of that assignment group dictionary entry and deactivate it.

 

 

If it is catalog variable,

Navigate to  All variable

Search your assignment group variable with type multiple choice

Open it and under Question choice -> deactivate the choice.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

AshishKM
Kilo Patron

Hi @WeighedBrass95 ,

You can apply the filter at field definition level and exclude these 2 group which is pointing to sys_user_group table.

 

Share the field definition screen shot if above solution not works for you.

 

Thanks,

AshishKM


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