How to create a security group

[Vijay Kumar4]

I have a requirement in ServiceNow to create a security group with specific members, but I'm unfamiliar with the process of creating one. Could you explain how to create a security group and what its purpose is?

Additionally, I need to set up a record producer that requires a mandatory attachment. This attachment should only be visible to the security group created earlier. How can I achieve this?

[SriharshaYe]

Hi @Vijay Kumar4 ,

1.steps to create group :

i) Navigate to the Groups Module:

ii) Create a New Group:

iii) Click on New to create a new group.
iv) Assign Group Members:

 In the Group Members related list, click Edit to add users to the group.
v) Search for and select the users you want to include in this group, and click Save.
vi) Assign Roles to the Group:

You may also want to assign specific roles to the group to control what permissions the members have. In the Roles related list, click Edit and add roles as needed.
vii)Save the Group:

Once you have assigned the members and roles, click Save to create the group.

2.Setting Up a Record Producer with a Mandatory Attachment

i) Navigate to Service Catalog > Record Producers.

ii) In record producer form in  portal settings section , mark the Mandatory Attachment   check box as checked .

iii)Navigate to System Properties:

Go to System Properties >Search for the Property: glide.attachment.role

iv) In the Value field, specify the roles that should have access to attachments. For example, if you want only members of the security group you created earlier to access attachments, you would add their specific role to this property.
Example: security_group_role.
Save:

After saving, only users with the roles specified in the glide.attachment.role property will be able to view, upload, or download attachments.

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[Vijay Kumar4]

Hi @SriharshaYe , Thanks for your response.

In terms of attachment visibility, I need to hide the attachment for that specific record producer based on the group. Is it possible to achieve this with the steps mentioned above?
I found a solution involving ACL, but I'm not sure how it can be applied to meet my requirement.