How to restrict attachment visibility based on groups in incident

[Vijay Kumar4]

I have created a new record producer that requires a mandatory attachment. After the record is submitted, the attachment should be visible only to members of a specific group, and this restriction should apply only to incidents created through this particular record producer. How can I achieve this using a script or ACL?

[Ankur Bawiskar · Accepted solution]

@Vijay Kumar4 

do this

1) have an onLoad client script and check using GlideAjax if this record got generated by your record producer

2) this table stores that information sc_item_produced_record; you can query with the field

3) then use group membership and hide the attachments

Hide Attachments based on Assignment Group 

Is it possible to hide attachments from users based upon a client script? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vijay Kumar4]

@Ankur Bawiskar Thanks for your reply.

Using the below code, I can hide the attachment from the top.

var attachmentSection = document.getElementById('header_attachment');
        if (attachmentSection) {
            attachmentSection.style.display = 'none'; 
        }

 But It is still visible in the Activities:

Is there any solution for this?

[Ankur Bawiskar]

@Vijay Kumar4 

I believe I have answered your original question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Vijay Kumar4 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.