Need to under stand piece of code
Please explain what this piece answer = (new sn_state_flow.StateFlowFilter()).match(current, flow_id, type, true); of code is doing
Forum Posts
Why doesn't this site offer a quick reference quide for new users for core ServiceNow processes
Why doesn't ServiceNow provide a quick reference guide for new users. I am looking for a quick reference quide to provide to new employees that are brought in once a new account is onboarded. They normally do not have an y experience with the tool, a...
Inbound email action triggered HR case but got assigned wrong group
Hello All, HR case got created through the Inbound email action but got assigned to wrong assignment group. Also getting this error in the log "Received id=<PAXPR06MB980603B6191B75E89FA2@PTGPR06MB7501.euhtxd06.prod.outlook.com> Classified as forward;...
inbound action email logs
Hi Guys, I have to create an inbound action where p2 incident have to be created where incident record are not created so have been getting these logs. " Received id=<IA0PR04MB878509761319457BE05ADE058BD72@IA0PR04MB8785.namprd04.prod.outlook.com> C...
Help Shape the Future of Work4Flow – Share Your Experience
Help Shape the Future of Work4Flow – Share Your ExperienceAt Work4Flow, we’re dedicated to building cutting-edge AI and ServiceNow solutions that simplify workflows, enhance automation, and drive real business impact. From Now Assist AI implementatio...
GenAI Core
GenAI Core – The Foundation for AI-Driven Workflows in ServiceNowGenerative AI is transforming how businesses manage knowledge, automate workflows, and enhance customer interactions. However, deploying AI at scale requires a structured framework that...
Skill Kit – Tech Assist
Skill Kit – Tech AssistOperational disruptions and equipment failures can lead to costly downtime, inefficient repairs, and knowledge gaps between technicians. Work4Flow’s Tech Assist is designed to transform OT incident resolution by acting as an in...
Work4Flow - Agentic AI Observer
Agentic AI Observer – Proactively Monitor Your AI DeploymentsAI-driven workflows are only as effective as their real-time performance and reliability. Without proper monitoring, AI models can drift, produce unexpected outputs, or fail to meet operati...
Skill Kit – Service Catalog Optimizer
Skill Kit – Service Catalog OptimizerA cluttered or inconsistent service catalog can slow down your IT and business operations, making it difficult for users to find the right services. Work4Flow’s Service Catalog Optimizer ensures that your service ...
Trazabilidad de partes u equipos
Por favor, me interesa poder saber, de si el modulo de SOM te permite manejar la trazabilidad de activos o números de series, como tambien poder llevar un cambio de propietarios u owner en caso que corresponda. Gracias, Pablo
Access to the instance
Hi, To access my Instance, i use the username and password as mentioned in the URL link but it said the credential are not valid! can u help me by that?Thank you in advanceTala Dabiri
Now Platform Fundamentals for Clients
Hello Experts!I'm working on a client engagement for a custom app so there isn't any OOB training that are available. However, I'm wondering if anyone has a resource for "Now Platform Fundamentals for Clients" covering the bare basics. Any help would...
Access to ServiceNow Store
Hi Team, I have my own PDI configured with my Personal Email ID (not the Company's one). I want to get an access to the ServiceNow Store to access the Spokes. How to achieve it? I am trying to login to the Store with my Personal Email ID but I get th...
SPM Implementation Training
We recently started our ServiceNow Implementation and would like to know how others provided training/demos prior to go live, as the expectation from our implementation vendor is that we will not have any recorded training materials to share with our...
Server Patching Email needs to be sent only server Owner and supported by along with Asset Ownership
Table : cmdb_ci_serverWe have created a Dashboard according Patching week 1,2,3 and 4. also created scheduled Job for the same.Requirement : We need to send upcoming server patching details needs to be send every week on Monday. Email needs to be sen...