Resolved! Update set
I have created a update set and made some changes in my catalog scripts and now the requirements are canceled I want all the changes to be removed , I want my instance as before how can I do it ?
Forum Posts
Application navigator does not load once application scope changed
While working on PDI instance, it has been observed that once application scope has been changed, if user click on "All" menu, then application menus are not loading. A loader is appearing for infinite time. Workaround: User has to reload the browser...
Resolved! How to move the platform Analytics dashboard from one environment to another environment
We are reviewing and analyzing the SBD dashboard issue. So that we need to test this case on lower env by moving the platform Analytics dashboard from prod to uat instance. Could anyone suggest solution for moving the dashboard from prod to uat.
My instance is not walk up.
instance name:-dev268975my instance is not walk up after trying so many time.
Release Module
In Navigator, I'm not able to access the Release application and modules. currently I'm using xanadu version .
Instance not waking up from hibernating
My instance is not waking up from hibernation is there any way to wakeit up!
Amit Zaveri's visit to LTIMindtree
It was great hosting Amit Zaveri, the President, CPO & COO of ServiceNow by us on 26th Feb'25. We had very collaborative and productive conversation. Check out more details on my Linkedin. https://www.linkedin.com/posts/prabhakarcherukuri_futurefaste...
Need Help Restoring Old Personal Developer Instance (PDI)
Hi Community,I previously had a ServiceNow Personal Developer Instance (PDI) with the Instance ID: (example: ID12345), registered under my email example: ABC@GMAIL.com. Unfortunately, due to inactivity, the instance was deactivated and reclaimed.Now,...
Are benchmarks available in Fedramp/GCC installations?
I saw a posting back in 2018. Just wondering if this has changed. I see the Success Dashboard in our prod instance but not certain we are licensed to use it. We have ITSM Pro. Any help is appreciated. Is there a list of all applications available/not...
Resolved! font size problem
There is a problem of the font size of below site.I accidentally made it like this without knowing what have done.Is there anyone can help me to recover the normal size of this screen?
Resolved! How to update the CMDB Workspace?
Hello Community Members, In CMDB Workspace, 1. I want to update the KPIs available in the "What's new" section. 2. I want to update the filter available in the "Total CIs" indicator.Could you please help me with above requirement. Thanks in advance.
: How to navigate to list view in service operation workspace ATF
We are in the process of creating new Automated Test Framework (ATF) scripts for the SOW view. However, we are facing an issue where we are unable to navigate to the list view as part of the test steps. Could you please confirm if there is a way to a...
Seeking Best Practices for Establishing a ServiceNow ITSM Center of Excellence (COE)
Hello everyone,I’m currently working on setting up COE (Center of Excellence) for IT Service Management (ITSM) within ServiceNow for my organization and would love to hear from those who have experience with this processWhat are some best practices, ...
how to start using AI Agent, Now Assist features in service now.
I am a member of a IT support team using service now. Now I learned about the new features AI like AI Agents and Assit-now in service now so would like to know what is required to start using these feathres in my organization.
