I have a list collector that is showing the number value but I would like it to pull the 'title' value instead. How do you swap this OR how do you add more columns in a list collector?Similar to this in reference fields but with list collector:
So my company has rolled this out. I still see the follow button on tickets but there's no longer the follow square on the upper right that opens the list of all the tickets I'm following that then lets me open the recent comments tab. There was ano...
Dears, as requested by client, he would like to have from Servicenow an email with a pie chart and related data labels, refer to preview belowAny idea on how to implement it?
How to Setup 'Link to Major incident' UI action visible in Service Operation Workspace?
Hi i have a oob date field opened_at when I use below code in onchange client script (onchange of preliminary action date field). var openedDate = new Date(getDateFromFormat(g_form.getValue('opened_at'), g_user_date_time_format));alert (openedDate...
Hello Everyone, We have OOB "Related Search Result" on incident form which shows the link of Catalog item and KB article based on short description field. Now When you click on the link of Kb article the pop-up window gets open and you will see the "...
Hi All,We are planning to upgrade our instance from Utah to Vancouver and as part of this, following are the tasksComplete clone.cancel any scheduled clonesread release notesIn production go to plugins, notifications (apps Available for install and a...
We want to implement Virtual Agent but we are getting "Syntax Error or Access Rule Violation detected by database((conn=431755) Table 'xxxxx_1.Task' doesn't exist" this happens when trying to type and search in Virtual agent and AI Search flow will ...
Hi , i have a requirement to to check if the selected date field in (check_date) is less than Opened date and greater than today , I need to show an error message..It's working as expected in the Backend view but in the Service operation workspace, I...
How to upgrade the Pagerduty version in ServiceNow from v7.9 to v8 ?
Hi Team, I need clarification on the CVE-2024-4879, CVE-2024-5178, and CVE-2024-5217.i'm on Washinton DC Patch 4 Hot Fix 1, do I need to worry about the vulnerability?
Hi Recently we have found one Issue in RITM,Wen you will see the, approved field in List form in RITM, the value is requested and the RITM state is showing Closed/Complete. I have verified in my PDI that it's working fine.
What are these widget names and how do you get them in your portal? The search feature, the rating/upvote etc.
I have a requirement where close case button needs to be visible when case is in resolved state. There is out of box code "sn_state_flow.StateFlowFilter()).match(current, flow_id, type, true)" which is returning the value which decides close button v...
I am trying to be an administrator but I'm getting confused on what course I should be taking.
